badtshirts.com P.O. Box 731 Hoquiam, WA 98550 (503) 724-2629 support@badtshirts.com Frequently Asked Questions Here is a link to our FAQ. It should answer most questions. If you have any other question feel free to contact us. Shirt Size Chart Sizing Chart Shipping Methods We ship via Priority Mail within the United States and Global Priority Mail for international orders. Priority Mail is fairly fast but not date specific. Priority Mail usually takes 2-3 business days for delivery, but during peak shipping times it can take slightly longer. Global Priority mail usually takes 4-7 business days for delivery. However, delivery times can vary greatly due to customs between countries. Please, allow plenty of time for your package to arrive. We make every effort to get your package to you in the least amount of time. Shipping Schedule We try our best to ship items within 2-3 days of ordering. Shipping times may take slightly longer during peak shopping seasons (ie Christmas). Shipping Weights All the items in the store have weights assigned to them for determining shipping cost. Payment Methods The web store system will process Visa, Mastercard, and Discover cards as well as Paypal. If you'd like to Mail a check/money order to pay for your order please choose the "Mail Payment" options in the checkout process, and respond with an email with the mailing instructions. Visa, Mastercard, and Discover card Htransactions will show up as "badtshirts.com" on your credit card statement. If you select mail payment: Please mail payment to: badtshirts.com P.O. Box 731 Hoquiam, WA 98550 Return/Exchange Policy We accept returns of unworn resaleable merchandise. There are no returns on custom design shirts, unless there is an obvious error made by us. Please, drop us an email before you return an item so that we know to expect it. No Returns after 15 days. If you would like to exchange a shirt please include $5.00 (US orders) or $7.50 (International orders) for return shipping. If you are simply returning the shirt for a refund please include a note with your return stating that you would like a refund. Bad T-shirts P.O. Box 731 Hoquiam, WA 98550 Q. I ordered the wrong size. What do I do? Please send returns to: Bad T-shirts P.O. Box 731 Hoquiam, WA 98550 Please include a note stating what size you would like to exchange for. It is best that your note be written on the original invoice that was sent with your order, but if you have misplaced the invoice, then any paper will do. We do require a $5.00 (US orders) or $7.50 (International orders) reshipping fee. Please send $5.00 (US orders) or $7.50 (International orders) in cash OR check. We cannot charge the amount to you card, as we do not keep credit card numbers on file. If we do not recover a reshipping fee from you we will not send a replacement. No Returns or Exchanges after 15 days of original order date. Q. You sent me the wrong size, now what do I do? Simply contact us of the problem, and she'll correct the problem. If the mistake was clearly our fault then there is not need to return the item. We wouldn't mind if you did, but it's certainly not required. Q. I received by shirt, but I don't like it? What is your exchange policy? No Returns or Exchanges after 15 days of original order date. We accept returns of unworn resaleable merchandise. There are no returns on custom design shirts, unless there is an obvious error made by us. Please, drop us an email before you return an item so that we know to expect it. No Returns after 15 days of the original invoice date. If you would like to exchange a shirt please include $5.00 (US orders) or $7.50 (International orders) for return shipping. If you are simply returning the shirt for a refund please include a note with your return stating that you would like a refund. Bad T-shirts P.O. Box 731 Hoquiam, WA 98550 Please, feel free to contact us (support at badtshirts.com) with any questions you might have. badtshirts.com (503)724-2629 |